Limestone restoration in top suites aboard Queen Mary 2

Richard Lee-Costello • October 17, 2024

Restoring limestone bathrooms aboard the Queen Mary 2

Having successfully completing contracts aboard P&O Britannia and Cunard Queen Elizabeth, I was contacted in regards to the Queen Mary 2. For years they have been having issues with the Limestone and Marble in their most luxurious suites (decay can be seen in 2012 Queen Mary 2 Queens Grill. Cunard Standards Starting To Fall? (tipsfortravellers.com)). Having surveyed the suites I concluded there was mineral staining and that salt spalling was occurring, this is where an unsealed natural stone becomes damp, over time this disperses the salts within the stone. Salts then congregate in certain areas or weak spots putting stress on the stone causing areas to crumble. Once this process has began it is impossible to stop, but you can slow it down and protect the stone.


Cunard needed the stone made safe for its customers to use again due to sharp edges where holes had occurred whilst keeping the original look of the suites’ bathrooms. Our process to rectify the problem (unfortunately too far gone to make look new again) was to thoroughly deep clean the stone to remove surface salts and any dirt and grime. Extensive hole filling was carried out on floors and walls, these areas then had to be ground down and honed. Some areas had to be drilled out such as where mineral staining had occurred as stain removal is not an option, these areas were filled and honed too. Floors and walls were all honed using diamond resins and pads, sealed and all was completed in time for her return to service. 


As well as the floors and walls we also worked on the vanity units to polish and seal Fantasy Granite and Black Granite. We worked in all these suites; Balmoral Duplex, Windsor Suite, Holyrood Suite, Buckingham Suite, Sandringham Duplex, Queen Mary Suite, Queen Anne Suite, Queen Victoria Suite, Queen Elizabeth Suite and six penthouses. Work was carried out by myself Richard, my wife Michelle and Eddie from Mr Bit Carpet Cleaning Coventry, who also supported us during our work aboard P&O Britannia.


We carry out work across Hampshire for Limestone & Travertine Deep Cleaning, Sealing and Restoration



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