Hampshire Hard Floor Care

Working Safely in Your Home & How to Prepare for Your Appointment

Keeping Your Home Safe and Your Floors Beautiful

At Hampshire Hard Floor Care, we’re a family business run by Richard and Michelle. We take pride not only in making your floors look fantastic but also in working safely and respectfully in your home.

Our aim is to deliver stunning results with minimal disruption — and your help makes all the difference. Below is everything you need to know about how we work safely, and how you can prepare your home so we can achieve the best results.

✅ Staying Off Floors While We Work

During cleaning, sealing, or drying, floors can be very slippery or sensitive to marks and dust. Walking on them too soon may cause:

• Slips or falls.
• Damage to freshly applied finishes or sealants.
• Footprints or marks requiring re-cleaning.

For your safety and the best results:

• Please stay off any floors we’re working on until we confirm they’re safe to walk on.
• We’ll always tell you how long each area will take to dry and when it’s ready for foot traffic or furniture replacement.

We’re committed to keeping you informed every step of the way.

✅ Moving Furniture in Advance

We want your entire floor to look its best, edge-to-edge. If furniture is left in place, we can only clean around it.

To help us achieve the best results:

• Please remove as much furniture as you comfortably can from the space to be cleaned or restored. This includes tables, chairs, display units, freestanding cabinets, rugs, bins, and personal belongings.
• If white goods (e.g. fridges, washing machines) need cleaning underneath or behind, they should be moved in advance.
• For large or heavy items:
• Let us know in advance if you’ll need help moving them.
• We’re happy to discuss how we can assist, though some large or delicate items may require specialist movers.

💡 Working in Sections:
If it’s not possible to fully empty the room, we can work in sections. In this case, please shift all movable items to one side, ensuring the area we’ll start in (typically the furthest point from the entrance) is clear. Note that this method takes longer and must be agreed upon beforehand.

✅ Keep Pets Safe and Comfortable

We absolutely love animals, but cleaning processes can create conditions unsuitable for pets:

• Machines can be noisy and stressful.
• Wet floors or cleaning products could harm paws or fur.
• Open doors during loading and unloading create escape risks.

For their safety and comfort:

• Please keep pets in a separate room or secure area while we’re working.
• Let us know if you’d like us to schedule breaks so you can check on them.

✅ Protecting Your Home

Richard and Michelle take great care to protect your property while working:

• We cover surrounding surfaces, skirting boards, and appliances with plastic sheeting, masking tape, or low-tack protective film to guard against splashes or dust.
• Wet floors are clearly marked with warning signs.
• We keep cables and equipment tidy to reduce trip hazards.
• We respect your home and always aim to leave it clean and tidy.

Special considerations:

• MDF Protection: Exposed MDF (e.g. kitchen plinths, bath panels) should be sealed with silicone to prevent water damage during cleaning.
• Baseboards & Skirting Removal (Optional): If you plan to remove skirting boards for full edge access during grinding, sanding, or sealing, please arrange this prior to our arrival, especially if redecorating.

✅ Safe, Professional Products

• We use only professional-grade cleaning solutions and sealers designed for safety and high performance.
• Most of our products are low-odour and safe for families and pets once dry.
• If anyone in your household has allergies or sensitivities, please tell us beforehand so we can choose the safest products for your home.

✅ During the Service

• We’ll advise you of drying times and when it’s safe to walk on the floors again.
• We work efficiently and carefully to minimise disruption.
• We communicate clearly about aftercare to help your floors stay beautiful.
• All work is carried out by Richard and Michelle personally — we never use subcontractors.

✅ Assistance & Access

• Be On-Site if Possible: If partial furniture movement or final repositioning is required, it’s helpful if someone is available to assist. Alternatively, we can arrange this by prior agreement.
• Provide Access & Parking: Please ensure we have clear access to your property and nearby parking for unloading equipment. If any gate codes or entry instructions apply, let us know in advance.

✅ Fully Insured & Highly Experienced

• Richard and Michelle have over 20 years of experience cleaning and restoring all types of hard floors.
• Hampshire Hard Floor Care carries full insurance for your peace of mind.

Your Help Makes All the Difference!

By:

• Keeping pets safe and secure,
• Moving furniture ahead of time,
• Staying off floors until we say they’re ready,
• Ensuring clear access and parking,

…you help us deliver the best possible results for your home. We truly appreciate your cooperation and look forward to making your floors beautiful again!

Have Questions?

We’re always happy to help with any preparation queries ahead of your appointment.